Cleaning questions and answers
The questions people ask us most before booking. If yours isn't here, call or message us.
Before your first cleaning
Do you bring cleaning supplies?
Yes. We bring the cleaning products and equipment. If you would rather we use your own products, or you have surfaces that need a specific cleaner, tell us when you request the quote.
Do I need to be home during the cleaning?
No. You can leave us access instructions and go about your day. We set that up with you by phone. Please don't send keys, lockbox or alarm codes through the website form.
How do I get a price?
Send the quote form, call or message us on WhatsApp with your city or ZIP code, the number of bedrooms and bathrooms, the condition of the home and how often you want cleaning. We aim to reply the same day during business hours with questions or a quote.
What affects the price?
The size and condition of the space, which rooms you want cleaned, extra tasks you add, and how often we visit. A first visit or a deep clean usually takes longer than regular upkeep visits.
Do you speak Spanish or Portuguese?
Yes. You can talk to us in English, Spanish or Portuguese.
Are you insured?
Yes. Paisante Cleaning Services is fully insured.
How do I pay?
Zelle, check, bank transfer, Venmo or cash, arranged directly with us. Nothing is charged through this website.
Home cleaning
Do you offer one-time cleaning?
Yes. One-time visits are common before guests arrive, after a busy stretch, or to get a home back on track before regular cleaning starts.
How often can you clean my home?
Weekly, every other week, monthly or another schedule. Most people choose based on how many people and pets live in the home. Our guide on weekly vs. biweekly cleaning can help you decide.
Do you do deep cleaning?
Yes. A deep clean takes more time on the details that regular visits skip, like buildup in kitchens and bathrooms and dust on baseboards and trim. See the deep cleaning page for more.
Do you clean apartments and condos?
Yes. We clean houses, townhomes, apartments and condos.
Do you clean before or after a move?
Yes. Move-out and move-in cleaning works best when the home is empty, so we can reach inside cabinets, closets and appliances.
Do you clean Airbnb and short-term rentals?
Yes. We clean rentals between guests and between tenants. Tell us your check-out and check-in times and how many turnovers you expect.
Business cleaning
Can you clean outside our business hours?
Yes. Tell us when the space is empty and how we get in, and we will plan the visits around that.
What is commercial turnover cleaning?
Cleaning a vacant office, suite or commercial space after one occupant leaves and before the next one moves in or the space is shown.
Do you clean after renovations?
Yes. Post-construction cleanup removes the dust and debris left after the trades finish, so the space is ready for the final walkthrough or for people to move in.
Where we work
What areas do you serve?
We are based in Feasterville-Trevose and clean in Philadelphia and towns across Bucks and Montgomery counties. If your town is not on our service-area page, send your ZIP code and we will tell you.
Still have a question?
Call 267-495-6269 or send a WhatsApp message. We answer in English, Spanish and Portuguese.